Senior Data Center Services Engineer ^6044152 jobs in United States
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Accenture · 3 days ago

Senior Data Center Services Engineer ^6044152

Accenture is a leading global professional services company recognized for its commitment to diversity and innovation. The Senior Data Center Services Engineer will support break fix activities, implement project requirements, and manage emergency events while ensuring the effective operation of data center environments.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
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Responsibilities

Perform routine and emergency service network cabling, rack and stack, and power verification
Install, test, and terminate structured cabling including network drops, coax cable drops and specialty cable with appropriate connectors in support of facilities operations
Coordinate the on-site management of sub-contractors and vendors, ensuring all work is preformed according to established practices and procedures
Install network equipment, patch infrastructure in tele-data closets, and patch in network drops using copper and fiber patch cords
Install cable and fiber to patch panels, servers, switches and replacement of SFPs and PSUs
Responsible for advanced level support that includes rebooting servers and various devices, replacing hardware, BIOS level configurations and upgrades, ISO imaging and replacing/rebooting/re-cabling modules
Receive, asset tag, store and deploy equipment and tools for data center operations as necessary
Ensure escalation of all emergency responses to circuit and customer equipment issues
Perform equipment installations in a production environment
Perform daily walk-through in the data center and associated spaces to check for alarms and issues in data center equipment
Provide timely and accurate asset and ticket updates in the tools, databases, and folders as necessary and directed by Supervisor
Analyze the data center environment and identify areas of improvement and potential trouble conditions, present the facts to management in a timely manner, and make recommendations for solutions
Perform advanced support activities for all related systems and equipment in a Data Center environment

Qualification

Data Center experienceSmart Hands IT SupportIT hardware troubleshootingA+ CertificationITIL Foundation certificationCommunication skillsTeam collaboration

Required

Minimum 5 years of Data Center experience
Minimum 5 years of Smart Hands IT Support
Minimum 5 years of IT hardware troubleshooting and maintenance experience
Ability to work 12-hour shifts
Ability to lift and move 50lbs of equipment as required, with the ability to exert yourself physically over extended periods of time, which may include: bending, kneeling, climbing, pushing, and pulling
HS Diploma / GED

Preferred

Excellent verbal, written communication and computer skills including the ability to communicate with internal and external customers
A+ Certification, CDCP or ITIL Foundation certification
Contribute and support 24x7x365 operation along with rotating On-Call responsibilities
Capable of working extra shifts (OT) for other team members

Company

Accenture

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Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.

Funding

Current Stage
Public Company
Total Funding
$6M
Key Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO

Leadership Team

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Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
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Aditya Tandon
Intelligent Automation Canada Lead
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Company data provided by crunchbase