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Elsmere Education · 2 weeks ago

Student Success Coach

Denver, CO

Full-time

Onsite

New Grad, Entry Level

$58K/yr - $58K/yr

Elsmere Education is a company that empowers colleges and universities to enhance student success through various educational support services. The Student Success Coach will work with students to help them achieve their educational and professional goals by providing holistic support and monitoring their academic progress.

E-LearningEducationProject Management

Responsibilities

Provides holistic support to students, including consistent monitoring of academic progress

Meets regularly with identified students throughout their start with particular emphasis on first semester success

Identifies students who may be at risk of failing and/or withdrawing and provides support and resources as needed

Develops relationships with students to foster academic success and program completion

Collects and analyzing student success data for portfolio of programs served

Makes recommendations on retention initiatives to Student Success leadership team

Qualification

Bachelor's degreeCustomer serviceSalesforceStudent lifecycle understandingRelationship buildingPositive attitudeTeamwork

Required

Bachelor's degree, minimum

Passion for education and helping people achieve their goals

Strong customer service background

Ability to research and reinforce higher education norms and institutional policies

Possess an understanding of the different phases of the student lifecycle

Capacity to monitor academic progress and provide support and guidance accordingly

Consultative approach to guide, support and encourage students through their online programs

Experience with Salesforce or a similar CRM

Capability to establish relationships over phone, text, and email

Exhibit strong positive attitude and ability to foster teamwork

Benefits

Opportunity to participate in building something important

Casual work environment in Cherry Creek

Experienced management team that enjoys the work - and loves education

Competitive salary

Medical/Dental/Vision Insurance

401K plan

Unlimited PTO policy

Flexible work model

Wellness Program

Community giving/volunteer program

Company

Elsmere Education

Elsmere Education is an E-learning company.

Founded in 2012

Denver, Colorado, USA

51-200 employees

https://elsmereeducation.com/

Funding

Current Stage

Growth Stage

Total Funding

unknown

2025-02-03Acquired

Leadership Team

Justin McMorrow

Chief Executive Officer

Recent News

SuperbCrew

Haven Capital Partners Closes Inaugural Fund, At $375 Million

2025-08-28

PR Newswire

Elsmere Education Launches EPaaS: Powering Smart Growth in Higher Education with Streamlined Processes and ...

2024-02-17

PR Newswire

Elsmere Education Names Dan Janick As New Chief Executive Officer

2023-02-15

Company data provided by crunchbase