Wagner Equipment · 2 days ago
Field Service Gas Engine Technician - Power Systems
Albuquerque, NM
Full-time
Onsite
Mid, Senior Level
$32/hr - $65/hr
5+ years expWagner Equipment Co. is a company that offers challenging career opportunities and extensive training. They are seeking a Field Service Gas Engine Technician to diagnose, repair, and maintain Caterpillar and other OEM engines and related equipment in the field, while effectively communicating with team members and customers.
ManufacturingReal Estate
Responsibilities
Prepares and completes all related inspection forms for repairs, maintenance, warranty, and startup documents for new equipment
Accurately completes and submits timecards, vacation requests, and Purchasing Card receipts to Service Coordinators in a timely manner
Charges time to appropriate work order and segment. Turns in parts credits, core credits, fluid samples, and receives signed documents for warranty parts and core returns from proper warehouse personnel
The proper use of Caterpillar’s Service Information System (SIS), Technical Marketing Information (TMI), Dealer Business Systems (DBS), and Microsoft Outlook (email)
Keeps and maintains all information in an orderly fashion while on a job, and utilizes current processes and forms to retain and track information
Communicates effectively with Field Service Manager, Service Coordinators, and Field Service Technicians to ensure all repairs are completed correctly and in a timely manner
Promotes additional work and services to the customers as needed
Diagnoses and troubleshoot gas engines, generators, air compressors, and related equipment
Perform corrective repairs and scheduled maintenance on customer’s equipment
Performs work accurately within estimate with no rework
Keeps up to date with developments in tooling, technologies, and new equipment
Uses safe working practices and follows all company safety requirements
Maintains a clean and organized work area
Performs routine maintenance on Caterpillar and other OEM’s equipment both diesel and gas engines
Makes recommendations for repairs both warrantable and non-warrantable
Makes parts replacement decisions based on reusability guidelines
Understands Caterpillar electronic engine control systems and properly troubleshoot and repair these systems
Proper use of Caterpillar Electronic Technician (ET) and Service Information System (SIS) to diagnose and repair equipment with minimal supervision
Completes appropriate Caterpillar online training for appropriate area of responsibility
Willingness to learn new technologies and procedures
Other duties as assigned by manager
Qualification
Required
High School Diploma or GED
5+ years technical or mechanical experience
3+ years administrative/clerical experience
3+ years customer service experience
1+ years sales experience
1+ years supervisory experience
DOT Health Card
Class D Driver's License
MSHA License
Basic knowledge of Microsoft Excel and PowerPoint
Basic knowledge of DBS
Intermediate knowledge of Microsoft Word
Advanced knowledge of Microsoft Outlook
Advanced knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment
Preferred
Some College or Trade School Preferred
Accredited Technical School with Certificate or Diploma Preferred
Benefits
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog
Discounted employee phone plans
Company
Wagner Equipment
Wagner Equipment os the provider of equipment and heavy machinery for sale and for rent.
1001-5000 employees
H1B Sponsorship
Wagner Equipment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Matt Connell
VP CFO
Company data provided by crunchbase