NEOGOV · 3 days ago
REPOST County Administrative Support Specialist II / 61013069
Georgetown County, SC
Full-time
Onsite
Entry Level
$33K/yr - $40K/yr
2+ years expNEOGOV is seeking a County Administrative Support Specialist II for the South Carolina Department of Social Services, which focuses on helping to protect and stabilize the lives of children, families, and vulnerable adults. The role involves performing advanced clerical duties, assisting clients with applications for benefits, and ensuring efficient communication within the agency.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The County Administrative Support Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency
Receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA
Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases
Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker
Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR's and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information
Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily
Orders supplies weekly for the clerical unit, submits faxes, replenishes copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required
Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives
Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data
Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required
Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement
Qualification
Required
A High School Diploma and two (2) years of clerical experience
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Preferred
An Associate Degree or Bachelor's Degree may be substituted for the required program experience
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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