Anatomy IT · 2 days ago
Network Engineer - Level 2
United States
Full-time
Remote
Mid, Senior Level
5+ years expAnatomy IT is a leading healthcare IT company that provides technology and cybersecurity solutions to healthcare providers. They are seeking a Network Engineer – Tier II to support, maintain, and optimize network infrastructures across multiple client environments, serving as a senior escalation point for complex network issues.
Cloud ComputingCyber SecurityHealth CareInformation Technology
Responsibilities
Serve as Tier II escalation for complex network incidents across multiple client environments
Troubleshoot and resolve issues including:
Routing loops and asymmetric routing
Firewall rule conflicts and policy misconfigurations
VPN tunnel failures (site-to-site and client VPNs)
Wireless interference, roaming issues, and capacity problems
Switching failures, STP issues, and port-level errors
Lead remediation efforts for network outages, latency, and security-related disruptions
Participate in root-cause analysis (RCA) and post-incident reviews for major incidents
Support client stabilization and recovery initiatives when network issues are contributing factors
Administer and support multi-vendor network environments, including:
Firewalls (Fortinet, Palo Alto, Meraki, SonicWall, etc.)
Switches (Cisco, Aruba, Meraki, HP, Ubiquiti)
Wireless platforms and controllers
Perform network monitoring, capacity analysis, and performance tuning
Ensure network configurations align with MSP architecture standards and security baselines
Support segmentation, redundancy, and high-availability designs as implemented by Architects
Execute complex network service requests including:
Firewall policy changes and firmware upgrades
VLAN design and implementation
Switch stack configuration and replacement
Secure VPN deployments and modifications
Validate scope, risks, and dependencies prior to execution
Coordinate scheduling and execution with Demand / Service Request Coordinators
Ensure changes are tested, documented, and transitioned cleanly to operations
Execute network changes following ITIL-aligned Change Management processes
Maintain accurate and current:
Network diagrams
Configuration baselines
Standard operating procedures (SOPs)
Ensure documentation is audit-ready for regulated client environments
Contribute to standardization efforts by identifying repeatable configurations and best practices
Provide technical guidance and mentoring to Network Engineer I resources
Assist with skills development, troubleshooting techniques, and escalation readiness
Collaborate with:
Tower Leads – Network Services
Security & Compliance teams
Service Delivery Managers and Directors
Project Engineering and Technical Architects (as needed)
Act as a technical resource during cross-tower escalations and recovery efforts
Participate in a structured on-call rotation for critical network incidents
Respond to after-hours alerts for outages, security events, or connectivity failures
Ensure proper documentation, handoff, and follow-up after after-hours work
Support uptime and availability commitments across the client portfolio
Qualification
Required
5+ years of experience in network engineering or MSP network support
Strong hands-on experience with: Routing and switching concepts, Firewall administration and security policies, Wireless networking and troubleshooting, VPN technologies (IPsec, SSL)
Experience supporting multiple client environments simultaneously
Proven ability to independently troubleshoot and resolve complex network issues
Willingness and ability to participate in an on-call rotation
Preferred
Bachelor's degree in Information Technology, Computer Science, or related field
Experience working in a remote-first MSP environment
Exposure to multi-tenant MSP tooling and monitoring platforms
Experience supporting regulated or security-sensitive environments (e.g., healthcare, finance)
Benefits
Healthcare (medical, dental & vision)
401K fund contribution
Paid-time-off
Short & long-term disability
Company
Anatomy IT
Anatomy IT provides managed IT services to support, secure, and transform healthcare businesses.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-01-01Private Equity
Leadership Team
D
Daniel Lansen
President
Recent News
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