Commonwealth of Pennsylvania · 3 hours ago
Clerical Assistant 2
The Commonwealth of Pennsylvania is seeking a highly motivated individual for the Department of Military and Veterans Affairs to provide clerical support at the Fort Indiantown Gap, Lickdale Veterans Outreach Center. The role involves reviewing applications, entering information into the database, and providing customer service to veterans and their families.
Non Profit
Responsibilities
Provide clerical support to the Veterans Service Officers (VSOs) and Veterans Service Specialists (VSSs) in the Programs and Services section
Review applications for completeness and entering applicant information into the AIM database
Call and/or send letters requesting additional documentation or information as needed
Determine when applications are fully developed based on checklists and established operating procedures, then send applications and any related information to VSSs for adjudication
Answer and direct incoming phone calls and provide customer service to veterans, surviving spouses, and dependents inquiring about programs, procedures, and application status
Independently determine when calls should be elevated to VSSs or VSOs
Qualification
Required
Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training
Candidate must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports
Company
Commonwealth of Pennsylvania
The Commonwealth of Pennsylvania employs thousands of people across the state to deliver programs and services to the people of Pennsylvania.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Appalachian Regional Commission
2022-03-17Grant· $0.5M
Leadership Team
Recent News
2024-02-27
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