Clerical Assistant 2 jobs in United States
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Commonwealth of Pennsylvania · 15 hours ago

Clerical Assistant 2

The Commonwealth of Pennsylvania is seeking a highly motivated individual for the Department of Military and Veterans Affairs to provide clerical support at the Fort Indiantown Gap, Lickdale Veterans Outreach Center. The role involves reviewing applications, entering information into the database, and providing customer service to veterans and their families.

Non Profit

Responsibilities

Provide clerical support to the Veterans Service Officers (VSOs) and Veterans Service Specialists (VSSs) in the Programs and Services section
Review applications for completeness and entering applicant information into the AIM database
Call and/or send letters requesting additional documentation or information as needed
Determine when applications are fully developed based on checklists and established operating procedures, then send applications and any related information to VSSs for adjudication
Answer and direct incoming phone calls and provide customer service to veterans, surviving spouses, and dependents inquiring about programs, procedures, and application status
Independently determine when calls should be elevated to VSSs or VSOs

Qualification

Clerical supportCustomer servicePositive attitudeFast-paced environmentCommunication skills

Required

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training
Candidate must possess a valid federal or state-issued photo ID and pass a favorable NCIC screening for admittance to Fort Indiantown Gap
You must be able to perform essential job functions
A conditional offer of employment will require submission of criminal history reports

Company

Commonwealth of Pennsylvania

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The Commonwealth of Pennsylvania employs thousands of people across the state to deliver programs and services to the people of Pennsylvania.

Funding

Current Stage
Late Stage
Total Funding
$0.5M
Key Investors
Appalachian Regional Commission
2022-03-17Grant· $0.5M

Leadership Team

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John Tirpak
Chief Technology Officer - Employment Banking and Revenue Delivery Center (EBR DC)
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Nathan S.
Chief Technology Officer - Employment Banking and Revenue Delivery Center (EBR DC)
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