New Era Technology NZ · 1 week ago
AV Installation Technician
Indianapolis, IN
Full-time
Onsite
Mid Level
3+ years expNew Era Technology is a global team committed to creating a workplace where everyone feels valued and empowered. The AV Installation Technician will be responsible for the installation, maintenance, and service of professional audio, video, control systems, and electronic equipment, ensuring high quality standards and a safe working environment.
Information ServicesInformation Technology
Responsibilities
Responsible for reading and understanding Systems Integration installation process
Must understand wiring diagrams, schematics, and blueprints
Custom fabrication and termination of cabling rack prep, multi-pins and electronic equipment racks as related to integration of professional, audio, video, lighting and computer-controlled systems
Assist with preventive maintenance of external and internal customer equipment
Must respond to all customer service-related issues promptly
Responsible for accurate service installation tickets, and inventory items
Achieve working knowledge of Company software and work within software system on a day-to-day basis
Work in a safe, positive manner showing respect to others and contributing to the team
Fully comply with Company and customer safety programs
Other duties as required
Qualification
Required
Responsible for reading and understanding Systems Integration installation process
Must understand wiring diagrams, schematics, and blueprints
Custom fabrication and termination of cabling rack prep, multi-pins and electronic equipment racks as related to integration of professional, audio, video, lighting and computer-controlled systems
Assist with preventive maintenance of external and internal customer equipment
Must respond to all customer service-related issues promptly
Responsible for accurate service installation tickets, and inventory items
Achieve working knowledge of Company software and work within software system on a day-to-day basis
Work in a safe, positive manner showing respect to others and contributing to the team
Fully comply with Company and customer safety programs
Excellent written and verbal communication skills
Must be able to pull/terminate cabling, including, but not limited to, CAT6/A, audio (XLR/3.5), terminal blocks, RS-232, to fulfill quality and functionality expectations
Work with spectrum-analyzer, multi-meter, and impedance meter, general hand tools and an assortment of wall fasteners
Must be responsible, customer service/colleague oriented, personable and well organized
Superior customer service skills to deal with both internal and external customers
Ability to manage multiple tasks simultaneously
Strong interpersonal skills; ability to work with diverse groups
Proficiency in using PC or Apple computers, including programs like MS Office
Ability to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date
Must be able to effectively handle stressful situations
Must be able to read and effectively interpret general business documentation
Associate is required to stand, walk, climb, sit, and use hands and fingers
Reaching, grasping, and carrying activities are also required
Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations
Must be able to work at K-12 schools
Must be able to work on construction sites
Valid and current driver's license
Must have a smart phone capable of running Microsoft Company Portal and other apps deemed necessary to complete work
3-5 years' experience in AV, security, or electrical installation experience
Preferred
Preferred but not required – CTS certification
Benefits
Competitive benefits
Company
New Era Technology NZ
New Era Technology NZ provides a range of network and IT support, strategic planning, modern workspace, audio and visual, virtual meeting rooms and professional development solutions and services.
51-200 employees
H1B Sponsorship
New Era Technology NZ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (8)
2023 (86)
2022 (7)
2021 (7)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase