Netpace Inc · 4 months ago
Operations Analyst T3
Palo Alto, CA
Full-time
Hybrid
Mid LevelNetpace Inc is seeking an Operations Analyst to lead local site-level employee engagement and return-to-office (RTO) initiatives. The role involves developing and executing strategies to enhance on-site engagement, managing communications, and collaborating with various stakeholders to achieve measurable outcomes.
AnalyticsArtificial Intelligence (AI)ConsultingEnterprise ApplicationsInformation TechnologyMachine Learning
Responsibilities
Develop and execute the local site engagement and RTO strategy, including annual/quarterly KPIs tied to attendance, engagement, and program participation
Lead the planning and delivery of on-site experiences, events, and campaigns that foster community, reinforce culture, and encourage regular in-office attendance
Build and manage a communications roadmap (email, MS Teams, signage, SharePoint/Intranet) to drive awareness, motivation, and behavior change
Facilitate governance with the Executive Site Lead and Local Site Committee; set agendas, track decisions and actions, and ensure accountability to goals
Use data to guide decisions: analyze data, survey results, event participation, and sentiment to identify trends and opportunities
Run experiments and pilots (e.g., themed days, incentives, programming) to improve RTO adoption; measure impact and scale what works
Maintain an integrated calendar of site events, comms, and milestones; ensure cross-functional alignment and sequencing
Manage procurement, contracts, vendor relationships, and site-level budgets; track ROI and optimize spend for maximum impact
Partner with HR, Facilities/Workplace, IT, Security, and Communications to deliver a seamless on-site experience
Build dashboards and executive-ready reports; clearly communicate progress, risks, and recommendations
Own risk/issue management and change management plans to reduce friction and sustain adoption
Stay current on industry best practices in hybrid work, employee engagement, and workplace experience; apply relevant insights to the site strategy
Qualification
Required
Bachelor's degree in Business, Operations, Communications, or a related field
Proven experience in operations, program or project management, or workplace/employee engagement, with a track record of driving measurable outcomes
Strong strategic planning skills with the ability to translate goals into execution plans and deliver results in fast-paced environments
Excellent communication and influencing skills; comfortable engaging executive stakeholders and cross-functional partners
Data-driven mindset; proficiency with analytics and reporting (Excel/Sheets; PowerPoint/Slides, AirTable). Experience with Power BI/Tableau is a plus
Proficiency with Microsoft Office Suite and collaboration tools (Teams/SharePoint or similar); familiarity with project tools preferred
Knowledge of procurement, vendor management, budgeting, and event logistics
Experience in change management, behavior-change communications, or RTO/workplace programs is highly valued
Ability to work independently, manage multiple priorities, and execute with a high standard of quality
Candidate is ideally hybrid in an key SAP office 3 days per week
Company
Netpace Inc
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase