Goodwill Industries of Northeast Texas, Inc. · 2 months ago
Pricer/Floater
Goodwill Industries of Northeast Texas is a nonprofit organization dedicated to transforming lives through the power of work. The Pricer/Floater plays a dynamic role by supporting the pricing of donated merchandise and assisting in donor services, ensuring high-quality customer interactions and smooth store operations.
Retail
Responsibilities
Provide exceptional customer and donor service, ensuring all interactions reflect Goodwill's core values: service, stewardship, inclusion, integrity, empowerment, continuous improvement, accountability, professionalism, and respect
Accurately sort donations into salable, salvage, and trash categories, ensuring proper handling of non-salable items
Price merchandise using Goodwill's baseline price guide and apply special pricing to items of exceptional value
Greet donors in a prompt, friendly, and courteous manner within 10 seconds, offering assistance with unloading donations and providing tax receipts
Maintain accurate daily counts of donations and ensure proper recording of donor information
Ensure the proper stewardship of all donated items, guiding them through the Goodwill River process
Keep pricing and donation areas clean, organized, and safe
Transport merchandise to appropriate areas, including the sales floor, dock, and donation receiving areas
Stock shelves, rotate merchandise, conduct markdowns, and arrange displays according to company standards
Ensure all donations are processed within 24 hours of receipt
Operate material handling equipment safely and responsibly
Transport trash to compactor/dumpster and operate the compactor as needed
Adhere to all Goodwill policies and procedures, including safety and security protocols
Participate in company-sponsored training sessions and community activities as assigned
Perform additional duties as directed by the Store Manager or Plant Manager
Be willing and available to work evenings and weekends as needed
Qualification
Required
High School Diploma or GED preferred
Knowledge of pricing for accessories, antiques, wares, furniture, shoes, and electronics is a plus
Strong customer service skills with the ability to maintain a friendly, professional demeanor
Basic math and computer skills
Ability to work independently and as part of a team
Reliable transportation
Manual dexterity and the ability to lift, push, and pull merchandise
Ability to see details at close range and guide the parking of vehicles
Strong listening skills to understand and respond to donor and customer inquiries
Company
Goodwill Industries of Northeast Texas, Inc.
Goodwill Industries of Northeast Texas is a 501c3 charitable organization and is governed by a volunteer Board of Directors.
Funding
Current Stage
Growth StageCompany data provided by crunchbase