Javitch Block LLC · 7 hours ago
Collector
Cleveland, OH
Full-time
Onsite
New Grad, Entry LevelJavitch Block LLC is seeking Collection Specialists who are responsible for negotiating and reviewing files for collections. The role involves contacting customers to secure debt payments and managing the collections process while adhering to relevant laws and regulations.
Law EnforcementLegal
Responsibilities
Review files for collection efforts and make decisions as to whether the debt can be collected and determine best course of action
Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods with debtors, attorneys and third parties
Use deductive reasoning to resolve files
Organize future work and schedule follow-up
Utilize various means of skiptracing to find assets and locate information
Record and update full and complete account information to aid in account resolution
Adhere to FDCPA and state and federal laws and regulations
Maintain established performance metrics
Comply with policies and procedures as required
Qualification
Required
High School Diploma or equivalency required
Collections experience preferred
Ability to read, write and speak fluent English
Proficient in Spanish a plus
Strong written, verbal, active listening and phone communication skills
Ability to communicate effectively and in a professional manner
Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement)
Ability to work in a team environment
Detailed oriented
Ability to plan, organize, prioritize and multi-task
Solutions-driven
Basic math skills (addition, subtraction, multiplication, division, percentages)
Ability to use standard office equipment
Basic computer skills, ability to use a keyboard and calculator
Basic technical phone skills
Basic ability to use internet and web mail for business purposes
Ability to refer to policy and procedures when applying information and making decisions
Preferred
Collections experience preferred
Company
Javitch Block LLC
Javitch Block LLC is a law practice & legal firm whose primary representation is in Collections and Insurance Subrogation.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Melissa Morris
Partner
Robert Hogan
Partner
Company data provided by crunchbase