ApTask · 2 months ago
Claims Contract Attorney
United States
Full-time, Contract
Remote
Mid Level
$28/hr - $32/hrApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Claims Contract Attorney who will ensure timely handling of assigned tasks, maintain effective consumer-facing discussions, and collaborate with internal teams and clients to meet project goals.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence
Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required
Implementing feedback from leadership and peers as required
Work effectively in a highly collaborative environment with a variety of business partners and internal teams
Create, monitor, and update scripting and procedures to ensure efficient and consistent work product is furtherance of project goals
Assist the PM, APM and/or Supervisors with resolving issues that might arise
Monitor overall project health by identifying and reporting any errors and creating solutions
Qualification
Required
JD from an accredited US law school or foreign law degree and LLM
Virtual Workplace: Dedicated and distraction-free work environment to handle confidential and consumer-facing phone calls
Computer Skills: Outstanding computer literacy, including experience with MS Office Suite, specifically MS Word, MS Excel, and MS Outlook/Teams. Experience with MS Access a plus but not required
Communication: Exceptional written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences with brevity. High level of extemporaneous speaking skills is preferred. Hearing and comprehending verbal messages, then confirming back your understanding
Time Management: Ability to handle changing and competing priorities to support business needs. Exceptional planning and organizational skills
Critical Thinking and Analysis: Expertise with identifying problems, causes, and potential solutions
An aptitude for analyzing the effectiveness of processes and procedures. Maintains keen attention to detail and the ability to understand and apply new information quickly, accurately, and consistently
Document Management: Meticulous recordkeeping skills; ability to properly document work product in accordance with company protocol
Conflict Resolution: Proficiency in identifying complaints and consumer agitation, along with the capacity to stay calm under pressure or when in conflict, especially while on phones. Ability to listen with an open mind and to consider other's ideas in order to find a mutually-beneficial path forward
Critical thinking is a must
Claims documents handling exp
Written and verbal communication
JD from an accredited US law school or foreign law degree and LLM
Benefits
Subsidized insurance coverage
Non-benefitted (other than those mandated under state or federal law)
Paid time off benefits
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase