Amass · 3 hours ago
Deployment Engineer I
Houston, TX 77095
Full-time
Onsite
New Grad, Entry Level
0+ years expAmass is seeking Deployment Engineers who serve as a bridge between technology and the field. The role involves working directly with customers to plan, configure, and deploy platforms on industrial and construction projects, ensuring successful rollouts through collaboration and technical expertise.
ConsultingHuman ResourcesRecruitingStaffing Agency
Responsibilities
Assist in providing knowledge of the Platform and offering best-practice recommendations to customers
Participate in site pilots and full-scale implementations to support the successful realization of capabilities for the customer
Support the resolution of customer issues, collaborating with senior engineers
Help conduct end-user training sessions to ensure a comprehensive understanding of products and services
Provide customer support prior to, during, and after field deployments under supervision
Monitor project progress relative to assigned tasks and regularly communicate progress to the team
Collaborate with Sales, Engineering, and Quality Assurance teams to meet solution needs
Gather customer feedback and provide valuable insights to our Product, Sales, and Marketing teams
Support the sales department to drive new business and increase sales
Assist in preparing process, installation, operating procedure, and user/trainer training documentation
Maintain project and software documentation in a timely manner
Follow up with customers to ensure timely resolution of technical issues
Qualification
Required
Engineering Degree or equivalent experience
0-2 years of experience in implementation or deployment of software and end-user training
A flexible self-starter with the ability to work effectively at all organizational levels
Excellent written and verbal presentation skills
Basic proficiency in troubleshooting, testing, repairing, and servicing technical equipment
Ability to work flexible shifts and adapt to changing work schedules
Familiarity with mobile tools and applications
Strong analytical and problem-solving skills
Willingness to travel domestically and internationally, up to 50% of the time
Valid Passport
Benefits
Competitive salaries and performance-based bonuses.
Participation in our equity incentive plan.
Unlimited paid time off.
Health and dental insurance.
Retirement benefits account
Company
Amass
At Amass Solutions, we help your company develop and maintain its unique competitive advantage by devising and implementing strong human capital systems that attract, motivate, and manage your organization’s most valuable asset—its workforce.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase