The U.S. Water Culligan Group · 2 months ago
Customer Service Representative ** UP TO $2k Stay On Bonus
Chantilly, Virginia, United States
Full-time
Onsite
Mid Level
$41K/yr - $47K/yrThe U.S. Water Culligan Group is a recognized leader in water quality solutions, seeking a self-motivated individual for a Customer Service Representative position. The role involves organizing daily functions, handling customer inquiries, and coordinating with the sales department for equipment installations.
Consumer Services
Responsibilities
Organize and dispatch service and delivery calls
Handle customer calls and walk-ins, working to solve any issues or grievances that arise
Work with the sales department to coordinate in-home appointments and installations of sold equipment
Assist with inventory management and control
Create reports for cash flow, billing, sales and more
Make proactive customer calls for past due collections and other revenue generating activities
Qualification
Required
Mid-level experience in customer service or office administration
Ability to organize and dispatch service and delivery calls
Experience handling customer calls and walk-ins
Skills in coordinating in-home appointments and installations
Inventory management and control experience
Ability to create reports for cash flow, billing, sales, and more
Proactive approach to customer calls for past due collections
Self-motivated individual
Willingness to receive formal training
Ability to work in an in-office setting
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Company
The U.S. Water Culligan Group
The U.S. Water Culligan Group is one of the largest Culligan franchisees in North America.
Founded in 1988
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase