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West Pharmaceutical Services · 1 week ago

Senior Solutions Architect, SCCM Administrator

Exton, PA

Full-time

Hybrid

Senior Level

5+ years exp

West Pharmaceutical Services is a company dedicated to improving patient lives through innovative healthcare solutions. The Senior Solutions Architect, SCCM Administrator will be responsible for providing technical and administrative services within the Infrastructure Engineering team, focusing on endpoint deployment, maintenance, and management in a complex global environment.

BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical

H1B Sponsor Likely

Responsibilities

Strong understanding of Microsoft Endpoint Configuration Manager with advanced knowledge of patch management and operating system deployment

Provide Microsoft and 3rd party patch management

Actively provide 3rd level support for related to tools like Microsoft Endpoint Configuration Manager

Strong understanding of Intune and Entra ID to with advanced knowledge of operating system deployment via AutoPilot

Imaging via OSD and AutoPilot, managing operating system feature upgrades

Beyond Trust Administration and client management

Support the owners of Active Directory when it comes to Group Policies, OU Management, workstation object for endpoint configuration

Leading and supporting the architectural and conceptual development of the tools listed

Lead / coordinate the troubleshooting and problem determination and resolution

Collaborate with the regional and global D&T organization to maintain existing endpoint configuration services

Participate in local, regional, and global D&T projects and support project execution

On-going observation of new enhancements and features of our endpoint configuration tools and services (e.g. Microsoft Endpoint Configuration Manager, Intune, JAMF)

Maintain Microsoft Endpoint Configuration Manager on a supported version

Ensure the Endpoint Configuration tools are updated to current levels and within supported versions

Perform scheduled and ad hoc control/compliance validation

Interact with customers, management, and staff on a technical level, as required

Provide the necessary tools to the company to keep the Endpoints within supported versions

Professional attitude in maintaining a clean, orderly and safe work area

Providing transparency on achievements, challenges and upcoming activities

Adherence and following the policies of D&T security related topics

Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules

Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct

Compliance to all local site Environmental, Health and Safety regulations

Compliance to all local site company policies, procedures, and corporate policies

Other duties as assigned

Qualification

Microsoft Endpoint Configuration ManagerIntuneActive Directory AdministrationAzureAdvanced ScriptingPatching via SCCMBusiness orientationOpen to changeInterpersonal skillsProject management skillsCollaboration skills

Required

Bachelor's degree or equivalent experience in Computer Science

5+ years of experience of deployment and support and operations of Endpoints, ideally in regulatory manufacturing environment

Excellent interpersonal skills and communication skills

Strong business and service orientation

Open to change and prepared to drive change

Ability to work on own initiative and to meet strict deadlines

Strong project management and coordination skills

Experiences in collaboration within international teams

Required Language: English

Occasional On-Call work as required