Visiting Nurse Association of Florida · 1 week ago
Home Health Client Service Coordinator
The Visiting Nurse Association of Florida is a long-standing service-driven organization committed to excellence. They are currently seeking a Client Coordinator who will provide exceptional customer service and assist with patient information processing and referrals.
Health CareHome Health CareNon Profit
Responsibilities
Answers incoming phone calls, gathering and processing patient information from various sources for accurate and comprehensive initial assessment of referrals
Obtains necessary referral information to assist with the transition to homecare, including demographics, diagnoses, insurance information, physicians' orders, available caregivers, F2F documentation, etc
Customer Service and Concierge Skills that uses compassion, experience
Qualification
Required
Excellent communication skills
Ability to perform under pressure
Strong eye for detail
Strong work ethic
Customer Service and Concierge Skills that uses compassion and experience