Capitol Technology University · 1 month ago
Assistant Director of Operations and Communic
Capitol Technology University is seeking an Assistant Director of Operations and Communications who will support the Director of Admissions Data & Operations in managing admissions data and marketing initiatives. The role involves executing data integration projects, developing communication strategies, and ensuring effective engagement with prospective students throughout the enrollment process.
Continuing EducationEdTechEducationHigher EducationInternetSTEM EducationUniversities
Responsibilities
Execute data integration projects, including data mapping, cleansing, and verifying data transfers between systems using tools like Informatica ETL
In collaboration with the Director of Admissions Operations & Systems and leadership implement tailored copy for segmented audiences, ensuring messaging reflects the unique needs of each student population
Build, manage and report out on automated email campaigns in JRM that nurture prospects, applicants, and admits across doctoral, master’s, and undergraduate programs
Conduct pre-launch testing of new comflows, ensuring correct logic, routing, personalization fields, and timing
Identify and troubleshoot workflow, data accuracy, and campaign delivery issues in partnership with Admissions leadership
Coordinate communication needs for admissions events, application milestones, and program-specific updates
Run and provide standard and ad hoc reports to faculty, administrators, and other university stakeholders, supporting data-driven decision-making
Monitor data integrity within admissions systems, flagging inconsistencies, identifying duplicates and recommending process improvements to enhance efficiency and accuracy
Serve as a point of coordination with Marketing, IT, and academic programs for communication-related needs
Provide back up to the Director of Admissions Data & Operations
All other duties assigned by Director of Admissions Data & Operations
Qualification
Required
Bachelors degree or higher degree in a related field is required
Experience in Microsoft Office Suite, specifically Excel
Strong analytical and problem-solving skills, with excellent attention to detail
Exceptional organizational and time management skills, with the ability to handle multiple tasks and meet deadlines
Strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues across departments
Preferred
Experience in writing marketing copy preferred
Using data integration tools such as Informatica ETL or similar platforms preferred
Familiarity with Salesforce or other CRM platforms is preferred
Company
Capitol Technology University
Capitol Technology University is the only independent university in Maryland dedicated to engineering.
Funding
Current Stage
Growth StageRecent News
Help Net Security
2025-05-05
Baltimore Business Journal
2025-02-24
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