Digitas North America · 2 days ago
Associate Director, Technology – AI Products & Platform Engineering
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
$112K/yr - $161K/yr
5+ years expDigitas North America is a Networked Experience Agency that creates magnetic experiences for brands. They are seeking an Associate Director, Technology - AI Products & Platform Engineering to lead the development of their generative AI platform by collaborating with cross-functional teams to deliver AI-powered solutions and ensure operational reliability.
Marketing & Advertising
Responsibilities
Collaborate with Product Managers, engineers, and stakeholders to translate business needs into clear technical requirements and actionable tasks
Identify and recommend new features, functionalities, partnerships, and integrations that align with platform goals and client needs
Stay current with generative AI, MarTech, and related technologies to inform best practices and recommend improvements
Apply Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies, gathering and defining business requirements and user stories, and writing acceptance criteria using Gherkin-style formats
Collaborate with the QA team to develop comprehensive and effective test cases
Oversee day-to-day management of agile development teams, including supporting stand-ups, sprint planning, and retrospectives
Guide the implementation of development best practices, coding standards, and agile processes to ensure quality and consistency
Partner with Product Managers to support the execution of the product roadmap and delivery of new features on our proprietary generative AI platform
Provide hands-on technical oversight, troubleshooting, and problem-solving as new features and enhancements are developed
Monitor platform performance, gather user feedback, and support ongoing enhancements
Support integration of new tools, APIs, and vendor solutions, collaborating with architects and infrastructure teams as needed
Communicate technical concepts clearly to both technical and non-technical stakeholders
Identify and help resolve blockers to keep development teams on track and projects moving forward
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience
5+ years in technology roles, with experience supporting cross-functional development teams in an agile environment
Hands-on experience with generative AI, machine learning, or related technologies
Familiarity with MarTech platforms, tools, and the digital marketing or advertising technology landscape
Proven ability to translate business requirements into actionable technical plans and deliver results
Experience with modern web development and/or software development processes and standards
Familiarity with web/application APIs
Experience supporting product or platform development, with exposure to agile/Scrum methodologies
Strong communication and collaboration skills
Ability to troubleshoot, problem-solve, and support technical delivery across multiple projects
Preferred
Experience in a professional services, agency, or consulting environment
Experience presenting technical concepts to clients or stakeholders
Experience using no/low-code platforms to create multi-step agents/workflows
Benefits
Medical coverage
Dental
Vision
Disability
401k
Paid time off
Company
Digitas North America
Digitas North America is the Connected Marketing Agency that provides digital media, and creative development.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Megan Jones
Chief Media Officer
Recent News
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