WOOD Federal Solutions · 3 days ago
System Administrator Level 1
WOOD Federal Solutions is seeking a System Administrator Level 1 to join their team and support critical IT systems. In this role, you will manage servers, networks, and user environments while providing Tier 1 and Tier 2 support to ensure system stability and performance.
ConsultingInformation TechnologySecurity
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Proation, diagnosis and resolution of problems
Manage the daily activities of configuration avide Tier 1 (Help Desk) problem identificnd operation of IT systems
Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Qualification
Required
Bachelor's degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
Five (5) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
This position requires all candidates to be U.S. Citizens and possess an active TS/SCI Security Clearance with a Polygraph
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Generous PTO policy including vacation, sick leave, and holidays.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Flexible work schedules and remote work options.
Wellness Programs: Employee assistance programs, wellness initiatives, and gym membership discounts.