BoF Careers · 3 days ago
Deckers Brands Stockroom Operations Lead, Global Flagship
New York, NY
Full-time
Onsite
Entry Level
$23/hr - $23/hr
1+ years expUGG, a division of Deckers Brands, is dedicated to transforming customer experiences and delivering personalized service. The Stockroom Operations Lead is responsible for overseeing the stockroom, ensuring efficient product processing and placement, and maintaining safety standards while also supporting sales and customer service on the sales floor.
Marketing & Advertising
Responsibilities
Oversee the processing, product placement, and transfers of the store
Instill the importance of maintaining a stockroom that is safe and efficient
Lead by example to model exceptional stockroom standards and promote a positive and respectful environment
Partner closely with your Store Manager to train and develop all stock associates
Empower your team members through encouragement, recognition, and feedback
Maintain stockroom area in which all materials and products are received, stored, organized, picked, counted, monitored, and distributed
Maintain a neat and orderly stockroom and stock desk while practicing and promoting safety consciousness and security measures to deter theft
Ensure that all stock processes and policies are understood by your team members and followed at all times
Strategically plan for new product arrivals and execute necessary adjustments
Receive and verify shipments as they arrive and handle discrepancies so that inventory counts are current and accurate
Handle customer charge sends and store transfers of merchandise between retail locations or distribution centers
Control any damaged merchandise or mis-mate inventory in accordance with company standards
Assist the Store Manager in achieving and exceeding the store’s fiscal business plan by helping to execute sales and productivity plans
Help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards
Provide the best possible customer service in accordance with our Service Training Program
Greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge
Ensure you’re personally available to customers and can identify and address their needs and questions
Maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions
Cooperate to meet the needs of the business
Qualification
Required
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Excellent team-building skills
Excellent organizational skills and exceptional attention to detail
Flexibility of schedule and hours to meet the needs of the business
Physical ability to stand for extended periods
Proficient in Microsoft Office suite of tools and applications
Valid driver's license
Preferred
One (1) to two (2) years of retail store experience
Benefits
Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase