ICP Search · 4 hours ago
Network Operations Center Manager
New York, United States
Full-time
Onsite
Mid, Senior Level
$130K/yr - $160K/yrICP Search is a company that provides live video production and transmission services for broadcasters, streaming platforms, and sports leagues. They are seeking a Network Operations Center Manager to provide leadership and support to the operations staff while overseeing day-to-day tasks in the New York Network Operations Center.
Professional ServicesRecruitingStaffing Agency
Hiring Manager
Paul Wilkinson
Responsibilities
Lead Supervisors and staff in the daily workflow of the NOC
Provide direct escalation support to the NOC for daily, weekly, and special event requirements
Review daily shift logs, track lifecycle of discrepancy reports through closure to ensure proper resolution
Lead training, planning, assigning, and directing work, addressing concerns, and resolving problems while sharing expertise with others
Manage and mentor NOC team for growth and opportunities. Build, support and maintain a culture of operations excellence
Diagnose and problem solve all aspects of the DTM Network, and local circuits, trunks, video and ethernet services to ensure highest quality of service and resolution in a timely manner
Qualification
Required
Proven success in leading a 24/7/365 NOC/TOC or similar environment
Working knowledge of Net Insight MSR transport platform and IP/MPLS networks
Experience with Cloud based solutions, and methods for application standup and deployment of distribution technologies using CDN or similar platforms
Creative thinker with superb problem-solving and time-management skills
Company
ICP Search
ICP Search is a specialist recruitment organisation that provides bespoke talent solutions to technology markets.
Founded in 2001
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase