Harris Computer · 1 day ago
Revenue Cycle Representative
Alabama, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expHarris Computer is seeking a Patient Account Representative to join their dynamic team. The role involves monitoring assigned patient accounts for accurate and timely payment of claims, managing work queues, and resolving claim denials.
Responsibilities
Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts
Verifies completeness and accuracy of billing data and revises any errors
Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration
Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines
Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations
Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines
Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information
Requires regular and prompt attendance
Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information
Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance and meets those commitments
Demonstrates the spirit of the philosophy, mission, and values of IMD through words and actions, and implements them into department processes, programs, and the working environment
Qualification
Required
Minimum 2-year prior Medicare Facility experience utilizing DDE along with working Denials, Accounts Receivable and Appeals
Proficient in Microsoft Office, Internet, and medical billing systems
Ability to work effectively and relate well to patients, clients, colleagues, and individuals inside and outside the company
Ability to communicate both verbally and in writing to individuals inside and outside the company
Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple, competing tasks and demands, and to seek supervisory assistance as appropriate
Preferred
EPIC experience a plus
Company
Harris Computer
Harris provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector verticals throughout North America, Europe, Asia, and Australia.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott Thomas
Group Leader/CEO - Novum Group, Harris Healthcare (Constellation Software TSX:CSU)
Diane Gibson, SHRM-CP
Human Resources Business Partner
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