Cambridge Caregivers · 6 hours ago
Client Coordinator
Cambridge Caregivers is committed to providing high quality services to clients while fostering a supportive work environment for employees. The Client Coordinator role is responsible for maintaining effective communication with clients and staff, coordinating care plans, and representing the agency at various events.
Health CareWellness
Responsibilities
Following up with clients who have missing data in their documents
Carrying out follow-up visits as necessary and ensuring continued engagements with long term clients
Coordinating visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing
Maintaining regular and effective communication with staff on your assignments and facilitating closed-loop communication between staff, clients, and scheduling teams, including overtime and cancellations expectations
Engaging with staff to support scheduling appropriately matching caregivers to clients
Assisting with and attending regular round-tables
Representing the Agency at conferences, expos, and vendors fairs
Assisting in follow-up from marketing events, communications, and campaign
Qualification
Required
Excellent oral and written communication and presentation skills
Superior interpersonal skills and a solid reputation among peers, professionals, and customers
Capable of thinking creatively and on the spot
Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations
Aptitude for performing a variety of functions, multi-tasking
Capacity for self-management and follow through on growth targets
Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency
Benefits
401K with 4% Match
Health Insurance
Dental & Vision Insurance
Gas Stipend
Base Pay + Bonus Opportunities + Commissions
Paid Time Off
Employee Assistance Program