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GRUBBS Family of Dealerships · 9 hours ago

Automotive Business Development Center (BDC) Representative

San Antonio, TX

Full-time

Onsite

New Grad, Entry Level

$0/yr - $60K/yr

Grubbs Automotive is a family-first, relationship-driven dealership dedicated to employees, customers, and the community. They are seeking a highly motivated and customer-focused individual to join their team as a Business Development Center (BDC) Representative, responsible for generating and maintaining customer relationships through various communication channels, ultimately driving service and ensuring customer satisfaction.

AutomotiveCustomer ServiceRetail

Responsibilities

Respond to inbound inquiries via phone, email, and online chat promptly and professionally

Coordinates questions and issues with the appropriate department personnel

Following up on customer visits to ensure customer satisfaction

Addressing customer concerns and issues or escalating as needed

Confirms special order parts

Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed

Performs other duties as assigned

Qualification

Customer service experienceCommunication skillsMicrosoft Office proficiencyOrganizational skillsMultitasking abilityPositive attitude

Required

Previous experience in customer service, administrative, call center or a related field preferred

Excellent verbal and written communication skills, with a strong attention to detail

Ability to multitask in a fast-paced environment while maintaining a positive and professional attitude

Proficient in computer technology, including Microsoft Office

Strong organizational skills and the ability to prioritize tasks effectively

Flexibility to work evenings, weekends, and holidays as needed

Must be able to pass a background check and clear a drug test

Benefits

Competitive, weekly pay based on experience & certifications

Flexible Working Schedule

Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

Life/AD&D Insurance

Short-term Disability Insurance

Long-term Disability Insurance (company-paid)

401(k) with Company Match

Pet Insurance

Opportunities for growth and training

Company

GRUBBS Family of Dealerships

Grubbs Automotive is a family owned car dealership group headquartered in Grapevine, TX

Founded in 1948

Grapevine, Texas, USA

201-500 employees

https://www.grubbs.com

Funding

Current Stage

Growth Stage

Leadership Team

George Grubbs III

President/CEO

Company data provided by crunchbase