Planet Fitness · 12 hours ago
Part-Time Weekend Customer Service Representative
Fairview Park, OH
Part-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrPlanet Fitness is the largest franchise of Planet Fitness, transforming lives through affordable fitness. The Customer Service Representative is responsible for providing superior customer service to members and guests, ensuring an exceptional Judgement Free member experience.
FitnessHealth CareTrainingWellness
Responsibilities
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment
Qualification
Required
Customer service experience
Must be 18 years of age or older
Basic computer proficiency
Preferred
High school diploma/GED equivalent preferred
Benefits
Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership
Company
Planet Fitness
Planet Fitness is a provider of fitness training programs and classes.
Founded in 1992
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.27BKey Investors
Freeman SpogliAtlantic Street CapitalTSG Consumer Partners
2025-12-05Post Ipo Debt· $750M
2024-06-07Post Ipo Debt· $800M
2024-01-29Post Ipo Debt· $3.15M
Leadership Team
Colleen Keating
Chief Executive Officer
Brian Povinelli
Chief Marketing Officer
Recent News
2026-01-19
2026-01-12
The Philadelphia Inquirer
2026-01-08
Company data provided by crunchbase