Crossroads Turning Points · 1 week ago
COMPLEX CASE MANAGER (LEAD Program)
Pueblo, CO
Full-time
Onsite
Mid, Senior Level
$18.50/hr - $20/hr
2+ years expCrossroads Turning Points Inc is dedicated to helping individuals facing substance misuse and mental health challenges. They are seeking a Complex Case Manager for the LEAD Program to provide stabilizing supports and services to individuals struggling with substance use disorder and mental health issues, while developing collaborative relationships with various community organizations.
Addiction TreatmentHealth CareNon ProfitRehabilitation
Responsibilities
Adhere to LEAD principles and policies
Serve as a point of contact for LEAD referrals
Respond to law enforcement for warm handoff according to LEAD policy
Complete LEAD candidate intake and psycho-social assessment, as needed
Provide complex case management services to LEAD participants
Develop individually tailored case management plans designed to meet each participant’s identified goals
Develop and maintain client files according to agency and contract requirements
Document all activities according to agency and contract requirements
Document all program referrals in the case management database
Update client data in the case management database
Follow up with referral sources and document LEAD participant outcomes
Provide street outreach to engage individuals who have been referred to LEAD
Work with community-based referral sources to engage participants when needed
Seek out and collaborate with innovative interventions for LEAD participants
Deliver LEAD training to law enforcement and other agencies and community partners
Provide LEAD information to potential referral sources
Develop and maintain cooperative relationships with Pueblo County Sheriff’s Office, Pueblo Police Department, 10th Judicial District Attorney, and others to coordinate services
Develop and maintain collaborative relationships with LEAD partners and other service providers, including chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, withdrawal management services, and DHS workers
Attend all LEAD Program staff meetings and other required meetings
Participate in Operational Workgroup meetings
Participate in public information and community-awareness events
Participate in scheduled training
Shift work, nights, weekends, and holidays may be required
On-call status may be required
Additional duties as assigned
Qualification
Required
Must have a minimum of a high school diploma/GED
Must be able to earn the required certification within 18 months of hire
Level 1: Must obtain required certification within 18 months
Level 2: Must have a minimum of 3 years of Complex Case Management experience and obtain the required certification within 18 months
Ability to respectfully engage with people experiencing homelessness, substance use disorder, and mental health disorders
Willingness to follow harm reduction principles
Experience in data collection, case management, and clients struggling with SUD
Experience developing safety plans
Ability to work with diverse populations in various states of anxiety, sobriety, and aggression
Ability to verbally de-escalate individuals
Ability to visually assess for mental or physical health crisis
Ability to visually assess for intoxication
Ability to quickly problem-solve and make decisions
Computer literate with basic knowledge of Microsoft Office Suite
Must possess a valid driver's license and be insurable
Preferred
Bachelor's degree in a related field preferred
At least two (2) years of experience in the behavioral health or human services field preferred
Benefits
Medical.
Dental & Vision Insurance.
Eight (8) Paid Holidays.
Two (2) Paid Administrative Holidays.
Career Advancement.
401K Retirement with employer match up to 5%.
Many other benefits (free and optional).
Company
Crossroads Turning Points
Crossroads Turning Points provides rehabilitation treatments.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vince Benfatti
Chief Financial Officer
Company data provided by crunchbase