Crisis · 1 week ago
Program Director, Advocate Department
Buffalo, NY
Full-time
Hybrid
Lead/Staff, Director/Executive
$70K/yr - $70K/yr
4+ years expCrisis Services is the region’s designated Rape Crisis Center and a NYS‑approved Domestic Violence Service Provider, seeking a dynamic Advocate Department Program Director to guide their 24/7 services. The role involves leading a multidisciplinary team to deliver survivor-centered services, managing grants and budgets, and fostering community partnerships.
CharityHealth CareHomeless ShelterNon Profit
Responsibilities
Lead, mentor, and support the Advocate Department’s management team, staff, and volunteers
Oversee operations of all department service areas including Case Management, Prevention Education, 24/7 Hospital Response, and the SAFE Program
Manage grants from application to reporting, ensuring compliance and maximizing funding opportunities
Partner with Fiscal to develop, monitor, and steward departmental budgets
Build and sustain collaborative relationships with hospitals, law enforcement, schools, and community partners
Chair the Erie County Rape Crisis Advisory Committee and engage in community‑wide advocacy efforts
Represent Crisis Services through media interviews, trainings, and educational events
Champion trauma‑informed, survivor‑centered practices and maintain strong quality assurance standards
Participate actively in Crisis Services’ Leadership Team and provide 24-hour consultation support to on‑call managers
Qualification
Required
Master's degree in social work, psychology, counseling, public health, community nursing, or related field OR a comparable combination of education and experience
Minimum 4 years of professional experience, including at least 2 years of direct service experience in social work, public health, sexual violence prevention, or related fields
At least 2 years of supervisory experience leading teams
Demonstrated success navigating complex budgets and managing grants
Strong communication, public speaking, problem‑solving, and organizational skills
Deep commitment to trauma‑informed care and survivor-centered leadership
A valid NYS driver's license and access to a usable vehicle
Benefits
Paid training and professional development opportunities
Generous paid time off and paid meal breaks
Employee self-care and wellness supports including Calm app subscription for all employees and their family members
Quiet Room, Exercise Room and Lactation Room onsite
Great health insurance coverage w/generous employer premium contribution
$300/year Flexible Spending Account provided by agency
Access to dental, vision and other ancillary insurance coverage options
403(b) plan w/employer contribution after 1 year of service
Eligibility for Public Service Loan Forgiveness Program
Company
Crisis
Crisis facilitates education, training and care for homeless people along with housing, employment and health services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Downie MBE
Chief Executive
Recent News
2025-05-17
Telegraph
2025-04-04
2025-03-26
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