Customer Success Manager (EMEA) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Apiiro · 11 hours ago

Customer Success Manager (EMEA)

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level

Apiiro is a fast-growing startup at the forefront of application security, aiming to help development teams build secure software quickly. The Customer Success Manager will drive customer onboarding, adoption, and operationalization, ensuring measurable business outcomes and strong relationships with technical teams and stakeholders.

Cloud SecurityNetwork SecurityRisk ManagementSoftware

Responsibilities

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints
Drive adoption and operationalization by orchestrating integrations, delivering enablement sessions, and accelerating time-to-first-value
Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone-based planning
Translate technical features into measurable business value, identify whitespace opportunities, and maximize platform adoption
Serve as a trusted voice of the customer to Product and Engineering teams, influencing roadmap and service improvements
Lead QBRs and EBRs, maintaining strong executive relationships and ensuring customer satisfaction
Facilitate kickoff sessions and enforce program management rigor across all accounts
Embed Apiiro into day-to-day workflows for engineering, DevOps, and security teams
Build value-driven use cases demonstrating risk reduction, compliance readiness, and developer velocity
Tune signal-to-noise ratio to maintain trust, including false positives, suppression, and deduplication
Orchestrate escalations across cross-functional teams in war rooms with minimal disruption
Maintain internal and customer-facing reusable assets

Qualification

SDLC & InfrastructureApplication Security toolsDriving measurable ASPM outcomesNext-gen security toolsCommunication skillsRelationship-building skills

Required

Strong understanding of SDLC & Infrastructure (Agile, Scrum, Waterfall, SCMs, CI/CD pipelines, DevSecOps processes, container registries)
Knowledge of Application Security tools (SAST, SCA, AI Security, secure supply chain, secrets detection, pen-testing, threat modeling, misconfiguration detection)
Experience driving measurable ASPM outcomes (risk reduction, adoption metrics, ROI)
Familiarity with next-gen security tools such as AI Agents
Excellent communication and relationship-building skills

Company

Apiiro

twittertwittertwitter
company-logo
Apiiro enables security and development teams to proactively remediate risk before releasing to the cloud.
dateFounded in 2018
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.apiiro.com

Funding

Current Stage
Growth Stage
Total Funding
$135M
Key Investors
General CatalystGreylock
2022-11-03Series B· $100M
2020-10-13Series A· $35M
2019-01-01Seed

Leadership Team

leader-logo
Idan Plotnik
Co-Founder & CEO
linkedin
leader-logo
Yonatan Eldar
Co-Founder & CTO
linkedin

Recent News

GlobeNewswire
Apiiro Achieves 104% ARR Growth in 2025 as Fortune 500 Adopt Agentic AppSec to Reduce Massive Risk Across the Software Development Lifecycle
2026-01-09
generalcatalyst.com
Our Investment in Apiiro
2025-12-26
Best Endpoint Protection Security (EPP) Tools, Software, Solutions & Vendors
Endpoint Security and Network Monitoring News for the Week of December 19th: CrowdStrike, LevelBlue, Cyderes, and More
2025-12-20
Company data provided by crunchbase