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TGI Office Automation · 9 hours ago

Data Operations Specialist

Brooklyn, NY

Full-time

Onsite

Mid Level

$110K/yr - $125K/yr

TGI Office Automation is seeking a motivated Data Operations Specialist to combine technical data with business goals, in order to help identify and realize opportunities for increased efficiency and profitability across the organization. Primary responsibilities will include managing and analyzing data in order to drive operational efficiency and support overall organizational growth.

Information ServicesInformation Technology

Responsibilities

Oversee data processes, infrastructure, and teams to ensure data is accurate and can be relied upon for decision making and process improvement

Develop SOPs, monitor KPIs, ensure compliance, and trouble shoot issues

Identify areas of inefficiency in the company, coordinate with stakeholders, and roll out new processes which will improve efficiency in key areas of the business

Communicate and collaborate regularly with key stakeholders to elicit feedback in order to understand data needs and deliver insights

Provide high level support and technical guidance to the service organization and help teams perform more effectively in the field

Regularly develop, produce, and publish a variety of operational reports, including month-end performance reviews

Train and support managers in understanding and managing their performance metrics

Determine training needs based on data analysis of performance metrics

Support and propose various ad-hoc analytics projects including profitability, service metrics, parts usage, and other internal processes

Additional projects and support for company initiatives as assigned

Qualification

Data analyticsSQL serverExcelProject managementCommunication skillsLeadership

Required

Quantitative thinking and experience with data analytics

Demonstrated proficiency in data tools, SQL server experience required

Intermediate to Advanced Excel Skills required

Excellent leadership, project management, and communication skills

Professional demeanor and experience working in an office setting are required

Ability to work with management and employees at every level

Benefits

Dental insurance

Health insurance

Vision insurance

PTO

401(k)

Company

TGI Office Automation

TGI have set the industry standard for customer service.

Founded in 1964

Brooklyn, New York, USA

201-500 employees

http://w3.tgioa.com/

Funding

Current Stage

Growth Stage

Leadership Team

Todd Potter

Chief Financial Officer

Ed Carroll

COO

Company data provided by crunchbase