Jay Group · 2 days ago
Operations Administrative Coordinator - Lancaster, PA - day shift
Lancaster, PA
Full-time
Onsite
Entry, Mid Level
2+ years expThe Jay Group Inc is seeking an Operations Administrative Coordinator to provide clerical support to their Operations team at their facility in Lancaster, PA. The role involves managing order administration, client service support, documentation and billing, and operational flexibility while maintaining clear communication with various departments.
E-CommerceStaffing Agency
Responsibilities
Print, collate, and distribute orders; monitor completion through WMS checks
Troubleshoot and resolve order issues; escalate complex problems appropriately
Maintain printer workflows and troubleshoot basic device issues
Upload and manually enter orders; set up/edit item masters
Generate and distribute status and performance reports
Release special projects to Operations and ensure requirements are met
Manifest and invoice orders accurately and on time
Prepare purchase orders for Operations supplies and services
Assist with picking, packing, kitting, and shipping during capacity gaps
Identify process improvements and contribute to SOP updates
Maintain clear communication with Operations, Client Services, and IT/WMS support
Present options and data for decision-making when issues arise
Qualification
Required
High School Diploma or GED required
2–4 years in operations or client services administration (3PL or eCommerce preferred)
Critical thinking and problem-solving
Strong organizational and communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft 365 and WMS systems
Familiarity with printing workflows and basic troubleshooting
Preferred
Associate degree preferred
Experience with WMS and Microsoft Excel strongly preferred
Benefits
Medical/Prescription Drug (Meritain/Aetna network)
Dental (Delta Dental)
Vision (Vision Benefits of America)
Short Term Disability
Voluntary Life Insurance for you and your dependents
Company paid Long Term Disability
1xsalary + $10,000 in Life Insurance
401K plan with discretionary match
Company
Jay Group
Award-winning 3PL provider specializing in dual-coast omnichannel fulfillment, advanced packaging, warehousing, and freight solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Chryst
President & CEO
John Kelly
Chief Financial Officer/Chief Operating Officer
Recent News
2022-02-15
Company data provided by crunchbase