DaVita Kidney Care · 1 day ago
Revenue Specialist II, ROPS
Brentwood, TN
Full-time
Hybrid
Mid Level
$19.50/hr - $25.50/hrDaVita Kidney Care is seeking a highly motivated and detail-oriented teammate to join as a Quality Oversight Specialist within ONEReg. The role involves ensuring high service levels to patients and partners, conducting audits, coaching teammates, and fostering continuous improvement within the department.
Health CareHospitalMedicalNutrition
Responsibilities
Understand and leverage internal Registration business processes, policies and procedures
Utilize the ONEReg audit tool to conduct thorough audits of teammates' work to ensure accuracy and adherence to processes
Execute coaching and feedback sessions with teammates to support professional growth and improve performance
Provide timely and accurate detailed results reporting to Teammates and Leadership
Maintain accurate detailed record of audits and coaching sessions
Identify trends and guide development of targeted workshops to improve department accuracy and efficiencies
Coordinate BDP updates and develop new processes based on team opportunities or industry changes
Foster an environment of continuous improvement, encouraging best practices and proactive problem-solving
Adapts to differences in communication and learning styles
Seeks to understand and applies new or complex concepts
Work effectively within a team, facilitate positive interactions, and assist teammates in achieving department accuracy metrics
Practice active listening skills, be receptive to feedback from peers and leadership
Ad hoc support on research or special projects as needed
Qualification
Required
Strong knowledge of internal Registration processes and BDPs and DaVita Policies and Procedures
Demonstrates self-awareness through EQ and Relationship management, understands how behavior affects others, uses empathy to manage interactions successfully
Strong communication and interpersonal skills, both written and verbal: The position involves regular communication and coaching with various teammate levels and roles within Registration
Ability to maintain confidentiality and discretion to exercise sound judgement regarding teammate performance and metrics and internal business relationships
Passion for driving team success and supporting teammate development
High level of learning agility, a natural curiosity for continuous learning that drives improvement
High attention to detail with a commitment to delivering accurate results
Self-starter who will thrive in a collaborative environment where members are hands-on and have a voice in business decisions
Intermediate proficiency in Microsoft Office, including Excel and Outlook
Consistent, regular, punctual attendance as scheduled
Revenue cycle experience with an emphasis on Registration/Insurance Verification
Experience in training, coaching, auditing or process development
Preferred
Knowledge or experience working with a variety of healthcare insurance payers
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Company
DaVita Kidney Care
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
Founded in 1979
10001+ employees
H1B Sponsorship
DaVita Kidney Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (53)
2023 (81)
2022 (74)
2021 (54)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M
Leadership Team
Javier Rodriguez
CEO
Joel Ackerman
Chief Financial Officer
Recent News
EIN Presswire
2025-12-16
2025-12-11
2025-12-11
Company data provided by crunchbase