Green Valley Grocery · 5 hours ago
Team Lead
Henderson, NV
Full-time
Onsite
New Grad, Entry, Mid Level
0+ years expGreen Valley Grocery is a retail company looking for a Team Lead to oversee sales associates and ensure compliance with company policies. The role involves coaching staff, maintaining store cleanliness, and managing customer interactions to enhance sales and satisfaction.
Retail
Responsibilities
Ensure sales associates record each sale accurately, promptly and in accordance with Company policy and
Monitor sales associates and model Company cash handling procedures; ensure all funds are in the safe or register and cash drawer levels are maintained at or below the maximum allowed by Company policy
Direct and perform all duties necessary to maintain a clean and attractive store; both inside and out, in accordance with Company policy and
Based on location, coach sales associates and personally prepare food & drinks, clean, stock and maintain food prep area in compliance with health codes
Learn, comply and model behavior required by all Company policies and procedures, as well as, Federal, State and local laws and regulations
Maintain an awareness of all product information, merchandise promotions, test merchandise and
Support sales associates and answer customer questions concerning location, price, and use of merchandise or services, as appropriate
Learn Company selling guidelines and coach sales associates to increase sales and customer satisfaction
Ensure shelves, counters, coolers and/or tables are fully and attractively stocked with merchandise in accordance with Company policy and procedure
Set up advertising or promotional displays and arrange merchandise to promote sales
Accurately receive merchandise from vendors in accordance with Company policy and procedure
Act as primary point of contact for internal and external stake holders, including customers, regulatory officials and other team members in the absence of the Store Manager and/or Assistant Store Manager
Complete all daily documentation and all other documentation requested by Company leadership
Any other duties as assigned by Company leadership
Qualification
Required
At least 6 months experience in a similar customer service environment
Proficient with Microsoft Office Suite
High school diploma or equivalent
Strong communication, relationship building and collaboration skills
Proven ability to coach and mentor a hourly team members to deliver on results
Exceptional customer service skills
Ability to organize, prioritize and multi-task to complete responsibilities
Must be able to lift 50 pounds, 4 feet high; and 20 pounds, 5 feet high, without the aid of another person
Must be able to sit/stand up for up to a full 8-hour shift, in the performance of the position
Must be able to maintain balance and climb to a height of five feet on a ladder
Must be able to work around various fumes, odors, chemical agents, and solvents
Must be able to work with limited supervision under stressful conditions
Must be able to use a desk top computer as well as mobile and desk phone to accomplish duties
Must be able to read and understand English and complete moderately complex mathematics to complete required administrative tasks
Must be able to obtain and maintain valid work cards and certifications required by Federal, State or local law including, but not limited to, Food Handler's Safety Card and Alcohol Awareness Card
Must be able to operate and use all equipment required by the operation
Must be able to work varied hours/days as business dictates
Preferred
Bachelor's degree in Business Administration or a related field from an accredited college or university
Previous supervisory experience
Previous experience in a similar retail setting
Company
Green Valley Grocery
We operate over 80 stores throughout Southern Nevada.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony C.
HR Business Partner
Miranda Kosacek, SHRM-CP
HR Business Partner
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