Ahold Delhaize USA · 2 days ago
Workers' Compensation Claims Adjuster Analyst I
Salisbury, NC
Full-time
Hybrid
Entry Level
$30.54/hr - $45.81/hr
2+ years expAhold Delhaize USA is a division of a global food retailer, part of a family of leading omnichannel grocery brands. They are seeking a Workers' Compensation Claims Adjuster Analyst I to manage and investigate Workers Compensation claims, ensuring compliance and optimal outcomes while building relationships with various stakeholders.
GroceryRetailSales
No H1B
Responsibilities
Manage WC caseload within established targets and appropriate level. Performance standards include thorough investigations, evaluations, negotiation and disposition of all claims, while ensuring that all claims are in compliance with statutory and legal obligations
Monitor and ensure timely execution of all statutory deadlines or legal filings as needed
Analyze fact of the loss to understand the nature of the claim to develop strategies that provide optimal outcome and mitigate the overall Total Cost of Risk to the Banners' bottom lines
Identify fraud indicators and actively pursue subrogation opportunities
Collaborate with the Safety department in identifying hazards that exist in the retail and distribution operations and ways to minimize these risks
Build and maintain positive relationships with internal (Brands, Distributions Centers, Transportation, Ecommerce, Human Resources, Legal, Insurance) and external (vendors, healthcare providers, outside attorneys) customers
Manage book of claims business (up $1 million WC) with authority to settle/negotiate a single claim within their authority of up to $50,000 (Corporate Authority policy)
Communicate ongoing causes of WC injuries to Safety and Brands
Serve as the primary point of contact to address and resolve claim issues impacting customer, associate, vendor, and the Brands. Research and resolve claim/legal issues. Provide timely communication related to the claim, resolving issues, and responding to questions via phone, email, and online applications
Qualification
Required
Licensed adjuster or ability to obtain license (as appropriate by jurisdiction)
Bachelor's degree or 2 years WC claims experience
Thorough knowledge of rules, regulations, statutes and procedures pertaining to workers' compensation claims
Knowledge of medical terminology involved in complex claims
Strong negotiation skills
Preferred
Preferred experience with NC and VA
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
Funding
Current Stage
Late StageRecent News
GlobeNewswire
2026-01-16
2025-12-30
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