The Brothers that just do Gutters · 5 hours ago
Administrative Assistant
Mount Pleasant, SC
Part-time
Hybrid
New Grad, Entry LevelThe Brothers that just do Gutters is a dynamic team dedicated to providing top-notch gutter solutions. The part-time Administrative Assistant will play a crucial role in organizing operations, managing communications, and supporting the team to ensure smooth workflow and high customer satisfaction.
Civil EngineeringConstructionProfessional Services
Responsibilities
Respond to Emails: Address incoming emails promptly, providing responses to customer inquiries, internal requests, and general correspondence
Organize Inbox: Prioritize and categorize emails to ensure timely follow-up and efficient management of communications
Answer Phones: Handle incoming phone calls, directing them to appropriate departments or individuals and taking messages when necessary
Provide information and assistance to callers, resolving inquiries and issues effectively
Help customers schedule appointments and services, coordinating with internal staff to confirm availability
Resolve any conflicts or changes in scheduling, ensuring customer satisfaction and efficient use of resources
Provide support to employees by helping with administrative tasks, coordinating schedules, and resolving any office-related issues
Ensure that team members have the necessary resources and information to perform their tasks effectively
Create and send invoices to clients, ensuring accuracy and timely delivery
Track accounts receivable, follow up on overdue payments, and assist with reconciling accounts
Keep track of vendor prices and evaluate cost-effectiveness to ensure competitive pricing
Communicate with vendors for orders, resolve issues, and maintain positive relationships
Address customer reviews on various platforms, providing timely and professional responses to feedback
Monitor and manage the company’s online reputation through review responses and engagement
Respond to and manage leads generated from advertisements, providing information and follow-up as needed
Monitor the progress of ad leads and report on effectiveness and conversion rates
Manage and post content on company social media platforms, including updates, promotions, and engaging posts
Track social media interactions and respond to comments or messages to maintain an active online presence
Pick up and restock office supplies as needed, ensuring the office is well-equipped
Monitor supply levels and place orders to avoid shortages
Perform other administrative tasks as required, including document preparation, file management, and supporting daily operations
Be flexible and ready to take on new responsibilities related to the above duties as needed
Qualification
Required
Organizational Skills - Manage multiple tasks and maintain organized filing systems
Communication Skills - Communicate clearly and professionally in writing and verbally
Time Management - Prioritize tasks and manage scheduling effectively
Technical Proficiency - Skilled in office software (e.g., Microsoft Office, Google Workspace) and office equipment
Attention to Detail - Ensure accuracy in data entry and document preparation
Problem-Solving - Address and resolve administrative issues efficiently
Customer Service - Provide excellent service to clients and handle inquiries with a friendly attitude
Confidentiality - Handle sensitive information with discretion
Team Collaboration - Work well with colleagues and support various departments
Adaptability - Adjust to changing priorities and learn new tools quickly
Benefits
Competitive salary
Flexible schedule
Opportunity for advancement
Company
The Brothers that just do Gutters
The Brothers that Just do Gutters offers leaf guards, seamless, specialty gutters, and gutter related services.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-07Acquired
Recent News
Company data provided by crunchbase