TEKsystems · 9 hours ago
Senior Support Engineer
Minneapolis, MN
Full-time
Onsite
Senior Level
$80K/yr - $100K/yrTEKsystems is a leading provider of business and technology services, and they are seeking a Senior Support Engineer. In this role, you will provide high-quality IT support, troubleshoot issues, and ensure seamless operations across applications and hardware for employees.
Information Technology
Responsibilities
Provide high-quality IT support across all applications, operating systems, and hardware
Assist users in person, over the phone, or remotely
Respond to incidents and requests, maintaining system readiness
Drive operational excellence across the global environment
Manage IT resources, including workstations, laptops, projectors, and their inventory
Carry out Windows OS and Windows Servers network administration, including creating and administering user accounts
Create, administer, and troubleshoot network print devices, including network-attached multi-function printers (MFPs)
Understand the function, configuration, and administration of Microsoft Windows Servers, including their peripheral devices
Provide support for VM infrastructure using vSphere and NetApp
Maintain the local area network for the Minneapolis office, including Cisco, Dell, Netskope, storage appliance(s), APC/UPS & other equipment used in ongoing network operations
Monitor & troubleshoot the wide-area network connection between the offices
Qualification
Required
Desktop
Windows 10
Support
Troubleshooting
Active directory
Windows
Customer service
Hardware
Technical support
Help desk support
Office 365
O365
Ticketing system
Service desk
Outlook
ServiceNow
Hardware support
Application support
Install, configure, and support hardware including Microsoft laptops, tables, Dell workstations, Lenovo laptops, HP and Canon printers, networked copiers, Mobile devices (including but not limited to iOS and Android), LCD projectors, Bloomberg Terminals, Wireless cards (WWAN & Wi-Fi), MS Teams Phones, Audio-Video Conference units, and other computer and network peripherals
Install and configure operating systems and application software including software such as Windows OS, Microsoft Office Suite, Microsoft Outlook in the Exchange Hosted environment (O365), MS Teams, MS AVD (Azure Virtual Desktop), Netskope, Adobe products, and various financial information software, as well as special non-standard applications and custom applications explicitly created for the client
Provide general user support on all installed applications, operating systems, and hardware, both in person and over the phone, particularly in the Minneapolis/US regions and Global offices
Manage IT resources, including workstations, laptops, projectors, and their inventory
Carry out Windows OS and Windows Servers network administration, including creating and administering user accounts; and creating, administering, and troubleshooting network print devices, including network-attached multi-function printers (MFPs)
Understand the function, configuration, and administration of Microsoft Windows Servers, including their peripheral devices such as backup systems, print queues, and data shares
Provide support for VM infrastructure using vSphere and NetApp
Maintain the local area network for the Minneapolis office, including Cisco, Dell, Netskope, storage appliance(s), APC/UPS & other equipment used in the ongoing network operations
Monitor & troubleshoot the wide-area network connection between the offices. Work with Internet Service Providers and other vendors to maintain the data communication lines
Benefits
Medical coverage
Dental and vision plans
Flexible Spending Accounts for qualifying out-of-pocket expenses
Health Savings Account may be available for eligible employees
Basic Life and Accidental Death & Disability benefits
Long-Term Disability (LTD) coverage is provided to eligible employees
401(K) PLAN
Pre-tax and Roth 401(k) options are available for eligible employees
Discretionary PTO to provide flexibility with taking time off from work
Non-exempt (hourly) employees accrue PTO per pay period up to a maximum annual allotment
Discretionary bonus comprised of cash and/or equity compensation
EMPLOYEE ASSISTANCE PROGRAM: Provides free support related to emotional, mental, and physical health
FINANCIAL PLANNING SERVICES: Helps employees reach personal financial, investment, and retirement goals
MEDICARE ADVISORY SERVICES: Support for employees in navigating Medicare coverage as they approach age 65 or consider retirement
BACKUP CHILDCARE: Provides all eligible employees with up to 10 days of back-up childcare per year
FAMILY FORMING SUPPORT: Provides employees and their partners with family building, pregnancy, parenting, and menopause support, including up to $10,000 annually for eligible expenses related to fertility preservation, IVF, IUI, adoption, and surrogacy
HEALTHCARE SUPPORT SERVICES: Provides guidance, logistical coordination, and clinical resources for employees with serious and complex health conditions
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase