GravitateDigital · 18 hours ago
Client Success Manager
United States
Full-time
Remote
Mid LevelGravitate Digital specializes in creating high-impact content and marketing strategies that drive measurable business growth. The Client Success Manager will oversee client relationships, ensuring their needs are met, and delivering exceptional service while managing project timelines and monitoring campaign performance.
Media Production
Responsibilities
Overseeing client relationships
Ensuring their needs are met
Delivering exceptional service
Managing project timelines
Collaborating with internal teams to execute creative strategies
Monitoring campaign performance to ensure client satisfaction
Identifying opportunities for growth and improvements based on client feedback
Maintaining effective communication throughout the client journey
Qualification
Required
Strong relationship management and customer service skills to build and maintain client trust
Project management expertise, including the ability to manage timelines, resources, and deliverables efficiently
Knowledge of digital marketing tools and strategies, with experience in paid advertising and campaign management
Analytical skills to monitor campaign performance and provide insights for improvement
Excellent verbal and written communication skills, with the ability to clearly articulate ideas and provide updates to clients and team members
Proficiency in tools such as CRM software and project management platforms is an advantage
Preferred
A bachelor's degree in Marketing, Business, or a related field is preferred
Company
GravitateDigital
At Gravitate Digital, we specialize in creating high-impact content and marketing strategies designed to drive tangible business growth.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase