ITSM Lead jobs in United States
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KPG99 INC · 2 hours ago

ITSM Lead

KPG99 INC is seeking an ITSM Lead to build out their ITSM practice. The role involves leading and contributing to the establishment of a new ITSM platform, with a focus on change management and program development.

ConsultingSalesStaffing Agency
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Hiring Manager
Kailash Negi
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Responsibilities

Work as a lead and be an individual contributor, but expectation that it will grow into manager roles as the team grows
Must have experience standing up a new ITSM platform or migrating to a new platform
Experience with change management modules
Optimizing improving and enhancing serviceaid/freshworks/halo ITSM

Qualification

ITSM platform experienceChange managementZendeskServiceAidFreshworksHalo ITSMIndividual contributorLeadership

Required

Experience standing up a new ITSM platform or migrating to a new platform
Experience with change management modules
Experience in optimizing, improving, and enhancing ITSM platforms
Familiarity with serviceaid, freshworks, or halo ITSM
Ability to work as a lead and individual contributor

Company

KPG99 INC

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Our business consulting services are led by significant domain depth built on a robust technology-driven services platform.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase