TEKsystems · 6 hours ago
Security Technician
Pelham, AL
Full-time
Onsite
Mid Level
$70K/yr - $90K/yrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. The Security Technician role involves responding to customer service calls, performing maintenance and repairs on security systems, and ensuring compliance with regulations while providing exceptional customer service.
Information Technology
Responsibilities
Acts as “our customer’s best service provider” at all times thereby ensuring the customer’s first choice for service
Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary
Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software
Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results
Completes accurate and detailed service reports for customer and in a timely manner to allow for accurate invoicing and job cost tracking
May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects
Executes all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software
Communicates with and work with the other team members consistently to improve overall operations of the Technology Center, and company
Responsible for primarily performing preventative maintenance for installed systems that are typically less complex
Work closely with other specialists to cross-train on servicing existing customers by responding to service calls, carrying out Customer Support Programs and small projects business
Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Security and the installation of small or less complex projects
Performs other duties and responsibilities as requested or required
Qualification
Required
Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted
Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
Must be a self-starter and work well with direct supervision
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
A valid driver's license with a clean driving record
Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase