TEKsystems · 8 hours ago
PC Tech Support
Des Moines, IA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $24/hrTEKsystems is a leading provider of business and technology services, seeking a customer-focused individual for their PC Tech Support role. The position involves delivering high-quality internal support, responding to IT service requests, and collaborating with business partners.
Information Technology
Responsibilities
Maintain high levels of customer service through effective communication and collaboration
Respond to questions and requests from internal business partners via phone and email
Access and review client and system data as part of internal support requests
Assist with IT asset management, including organizing and reviewing hardware inventories
Research warranty status and hardware-related inquiries
Submit and track security requests, including access and login requests
Support advisors by working with business units to resolve questions and operational needs
Handle internal requests and documentation while maintaining confidentiality and accuracy
Qualification
Required
Relevant internship or professional experience in IT customer service
Relevant internship or professional experience in IT support or troubleshooting
Relevant internship or professional experience in Help desk or similar technical support role
Strong organizational, time management, and decision-making skills
Excellent written and verbal communication skills
Ability to maintain accuracy and confidentiality
Strong analytical and problem-solving skills
Ability to work with individuals at all levels of the organization
Adaptability and openness to change in a dynamic environment
PC Technician
Desktop Support
Help Desk Support
Phone Support
Microsoft Office / Office 365
Active Directory
Troubleshooting
Windows and macOS experience
Preferred
Call Center or Customer Service experience
Experience providing meeting room or walk-up, face-to-face technical support
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase