Kincaid's Is Music · 7 hours ago
Inside Sales Specialist
Springfield, OH
Full-time
Onsite
New Grad, Entry Level
$31K/yr - $31K/yrKincaid's Music helps students, parents, educators, and musicians make confident decisions about instruments, rentals, upgrades, and accessories. The Inside Sales Specialist role involves guiding customers through their purchasing decisions and ensuring they receive the best solutions for their needs.
Musical InstrumentsRentalRetail
Responsibilities
Guide customers in-store, by phone, email, text, and chat
Ask good questions and listen carefully to recommend solutions that actually fit
Learn our instruments, rentals, accessories, and programs well enough to be a trusted expert
Follow up consistently until the customer is fully taken care of
Create reviews, referrals, and repeat customers through great service
Look for sales opportunities instead of waiting for traffic
Document conversations clearly so the team stays aligned
Qualification
Required
Background in music (band, orchestra, private study, or equivalent experience)
Comfort standing and staying active most of the day
Ability to learn product details and apply them confidently
Comfort using CRM and software tools (G Suite, ActiveCampaign, Podium, Freshdesk)
Reliable attendance and punctuality
Willingness to be paid partly on performance
Benefits
Long-term disability
Short-term disability
Life Insurance
Simple IRA matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Training & development
Paid vacation and sick time
Health, dental, and vision insurance
Life insurance
Simple IRA with company match
Short- and long-term disability
Generous employee discounts
Company
Kincaid's Is Music
Kincaid's Is Music provides music education, instrument rental, and repair services.
Founded in 1955
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase