Hand & Stone Massage and Facial Spa · 10 hours ago
Spa Receptionist
Cranberry Township, PA
Full-time
Onsite
New Grad, Entry LevelHand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
Health Wellness & Fitness
Responsibilities
Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Uphold spa cleanliness standards and various other duties as assigned
Qualification
Required
Capable of working flexible hours (evenings and weekends required)
Critical thinking skills, including conflict resolution
Excellent verbal and written communication
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision
Preferred
Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge
Experience with Zenoti software a plus
Benefits
401(k)
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Commission
Bonuses
Store Discounts
PTO
Health Benefits
Company
Hand & Stone Massage and Facial Spa
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Teza
Chief Executive Officer
Zdenka Olic, Senior Operations Leader in Hospitality
Chief Operating Officer/FGG Spas, LLC
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