Acuity Analytics · 6 days ago
Senior Associate - IT Associate
Buffalo-Niagara Area
Full-time
Onsite
Mid, Senior Level
3+ years expAcuity Analytics is seeking a Senior Associate - IT Associate to support daily operations and project initiatives. This role involves administering core tools, coordinating disaster recovery testing, managing onboarding, and serving as an escalation point for Office 365 and internal applications.
AnalyticsAsset ManagementBankingBusiness IntelligenceConsultingFinanceFinancial ServicesHedge FundsMarket ResearchVenture Capital
Responsibilities
Assist with implementations, migrations, and project tasks
Act as internal escalation resource for O365 support
Support initiatives including SharePoint deployments, intranet development, Starlink, office buildouts, and vendor integrations
Manage and delegate tasks to our MSP (Atlas Technica)
Provide support and training for internal tools: SharePoint, MobileTools, Excel Add-in, AI tools, POMO/Databases, Cloud9
Manage access for offshore development staff (Acuity)
Coordinate and execute DR/BCP tests with employees and vendors
Ensure disaster recovery policy and runbooks are tested and enforced
Create and maintain both employee-facing and internal documentation for IT infrastructure and initiatives, regularly
Remediate cyber security vulnerabilities identified by vendors
Support vendor due diligence and implement security controls as directed
Oversee onboarding from technology perspective and coordinating across departments
Coordinate off-hours support for planned upgrades
Manage licenses and certificates (e.g., Bloomberg DLWS)
Oversee access governance for platforms (Snowflake, Databricks, Flextrade, Cloud9)
Handle AWS/S3 cross-account access and secure data workflows
Support office buildouts and facilities tech coordination
Support governance for AI and enterprise platforms (e.g., Copilot)
Qualification
Required
3–5+ years in IT operations, service desk escalation, or systems administration
Hands-on experience with Microsoft 365 / Entra ID (Azure AD)
Proficiency in SharePoint/OneDrive administration
Experience managing vendor support tickets
Comfortable executing change plans and supporting off-hours maintenance
Basic scripting/automation (PowerShell preferred)
Strong documentation skills
Excellent communication and stakeholder management
Preferred
Experience in capital markets or trading environments (Flextrade, Cloud9)
Familiarity with data platforms (Snowflake, Databricks)
Hands-on experience with AWS
Understanding of AWS S3 policies and cross-account access
Programming knowledge: R, SQL, Python
DR/BCP planning and execution
ITSM/ticketing practices (ITIL Foundation or equivalent)
Certifications: MS-102, MD-102, AZ-104, CompTIA Security+
Company
Acuity Analytics
Acuity Analytics delivers enhanced performance and productivity to over 800 of the world’s leading financial services firms and corporates, operating as a trusted partner for over 23 years.
5001-10000 employees
H1B Sponsorship
Acuity Analytics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$600MKey Investors
Blackstone GroupHelion Venture Partners
2024-10-09Debt Financing· $600M
2023-01-27Acquired
2007-06-15Series Unknown
Leadership Team
Ian Mullen
Chief Financial Officer
Shailendra Gupta
Group Chief Financial Officer
Recent News
Acuity Knowledge Partners (UK) Limited
2025-12-02
BusinessCloud
2025-10-11
Company data provided by crunchbase