Labcorp · 2 days ago
Associate Director , Client Delivery - Clinical Research - Central Labs Services
Labcorp is a leading global life sciences company that delivers answers for crucial health questions. They are seeking an Associate Director, Global Client Delivery to manage the study management team and ensure the successful implementation of the global project management strategy, focusing on customer satisfaction and continuous improvement.
BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine
Responsibilities
Manage and supervise the day-to-day operations of the project management team including but not limited to:
Ensure the development of a competent workforce to meet growth plans within budget
Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary
Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate
Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels
Ensure consistent implementation, use, and review of SOPs
Establish and monitor performance objectives for direct reports and take corrective action where appropriate
Complete thorough, timely and well-documented performance evaluations and interim progress reviews
Lead the study management team tasks related to planning, budgeting, and cross project management team issues
Participate in the Project and Alliance Leadership team to establish strategy and business plans
Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes
Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships
Drive a culture of continuous improvement, quality, and productivity
Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate
Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate
Accountable for the effective management of the study management team budget as appropriate
Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs
Qualification
Required
Minimum 5 years of people leadership experience
Excellent written, verbal, and interpersonal skills
Demonstrated high degree of initiative and ability to work collaboratively
Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment
Knowledge of regulatory requirements in clinical or laboratory settings
Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment
Proven strength in planning, problem solving, and organization
Consistent track record of driving continuous improvement and achieving results through leadership
Demonstrated ability to interact with, influence and inspire staff at all levels of the organization
Inclusive and engaging presentation and communication skills
Demonstrated leadership development capabilities
4-year degree
Clinical trial or central laboratory experience in a people leadership role
Regulatory experience (GXP)
Preferred
Experience managing a team of up to 20 plus is preferred
MBA or master's degree
Benefits
Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Company
Labcorp
Labcorp specializes in providing physicians with laboratory tests.
Funding
Current Stage
Public CompanyTotal Funding
$2.85B2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO
Leadership Team
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