Mindlance · 3 months ago
IT Production Advisor
Memphis, TN
Full-time
Hybrid
Mid LevelMindlance is a company seeking an IT Production Advisor to work in a fast-paced information technology environment. The role involves migrating and supporting Client Managed File Transfer (MFT) processes from a Messageway system to an IBM Sterling system, managing workloads, and coordinating migrations with clients.
Human Resources
Responsibilities
Work as part of a MFT migration team reporting to migrate MFT processes from a Messageway System to a Sterling System with a PCM user Interface
Managed assigned workloads for process migrations, update centralized tracking tools to provide daily status of each assigned migration. High ability to multitask with various assignments is critical
Understand source migration processes and technologies including connection credentials (ID/Password, SSH Key, Known Host Keys) and GPG encryption keys
Setup up and validation of migration processes in IBM Sterling MFT system
Work with Clients and colleagues to resolve issues and make corrections, coordinate and manage migrations with clients
Work with Vendor support for any technical needs/issues within the Sterling system
Researches and resolves complex technical problems or data discrepancies reported by client
Acts as client support by identifying and responding to technical and non-technical issues or questions from internal and external customers
Reviews and maintain/update documentation as needed
Performs other duties as assigned
Supports the organization's security policies
Qualification
Required
Bachelor's degree from an accredited college or university preferred
Experience with IBM Sterling B2Bi/PCM required
Experience working with fast pace multitasking environment to completed assigned tasks and work through obstacles
Knowledge of file encryption software (PGP & GPG)
Ability to work effectively in a high change environment
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment working with Project Managers
Ability to meet or exceed Performance Competencies
Preferred
Experience with Progress Messageway preferred
Experience with Linux with navigational knowledge preferred
Experience with UNIX SFTP and FTP server preferred
Experience working out of a ticket queue with defined SLAs
Experience with IBM Sterling B2Bi/PCM and/or other Managed File Transfer systems including Messageway. Experience with Linux Servers, SFTP Server experience, experience in Unix scripting and maintaining scheduled services preferred
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
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