Apolis · 1 month ago
Healthcare Call Center Representative
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18.99/hrApolis is a company in the healthcare sector, and they are seeking a Healthcare Call Center Representative. The role involves answering calls, managing communications, and serving as the primary contact for medical inquiries and appointments.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Serves as primary point of contact for access to academic medical centers and Health Sciences Campus
Answers screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system
Responds to basic inquires and refers other inquires to appropriate medical personnel
Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems
The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed
Qualification
Required
Flexibility with work hours
Ability to work any shift, any day of the week, including Sundays and holidays
Ability to answer 75+ calls per day
Experience managing after-hours calls to providers
Ability to serve as primary point of contact for access to academic medical centers and Health Sciences Campus
Experience answering, screening, and directing incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system
Ability to respond to basic inquiries and refer other inquiries to appropriate medical personnel
Experience contacting and distributing messages to medical personnel using a variety of electronic methods including text, voice, and email systems
Ability to schedule and confirm initial and follow-up medical appointments as needed
Company
Apolis
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amar Shokeen
President/ CEO
Rita Shokeen
COO
Company data provided by crunchbase