Kelly · 13 hours ago
Implementation Specialist
DFW Metroplex
Full-time
Onsite
New Grad, Entry Level
$67K/yr - $67K/yr
0+ years expKelly is a leading interpretation company seeking an Implementation Specialist to provide onsite implementation of their products to clients in various industries, including healthcare and government. The role involves frequent travel within the U.S. and requires excellent project management and communication skills to ensure successful client implementations.
OutsourcingProfessional Services
Responsibilities
Responsible for participating in onsite assessments and implementations at client locations during various shifts based on client needs
Works with Clients in the implementation of Company products and solutions
Supports the business continuity of the Company and its Clients as an essential worker
Conducts basic Client research to understand the Client
Attends planning meetings to ensure familiarity with Client implementations Keeps track of and documents all Client implementation activities in SalesForce
Executes the agreed implementation plan with Client
Prepares/assembles over-the-phone and video equipment
Provides support in QA’ing equipment and materials delivered
Inventories, tests, and troubleshoots equipment in the field
Installs/deploys equipment and document placement
Provides training and end-user support during the implementation and documents people trained
Tracks extra equipment being left with client and handles return shipping of equipment as needed
Provides post-implementation reports: equipment placement, end-users trained, and notes/follow ups related to the implementation
Responsible for maintaining an organized staging area, by handling trash disposal, and organizing/documenting any old equipment retrieved
Conducts account re-implementation for existing Clients and performs equipment maintenance
Qualification
Required
Able to travel to different locations within the US 90% of time
0 to 2 years of related experience
Basic proficiency in MS Word, Excel, and Power Point
Excellent verbal and written communication skills
Basic project management skills
Strong organizational and analytical skills with high attention to detail
Good public speaking and interpersonal skills
Ability to work flexible shifts and weekends to accommodate customer needs and requests
Excellent troubleshooting and creative problem-solving skills
Good follow-up skills, the ability to understand and develop the 'big picture'; adaptability to process changes; and a strong sense of ownership
Self-motivated, self-directed and think and act independently while also being team oriented
Constantly talking and moving to provide hands-on training and demonstration of equipment
Walking, standing, kneeling, and bending while onsite at customer locations to prepare, deploy and install equipment
Travel by plane and/or car is required up to 90%
Ability to work in hospital's clinical and support areas, by interacting with staff and installing interpreting equipment on the hospital premises including patients' rooms
Must be able to wear personal protective equipment (PPE), including but not limited to N95 masks, as prescribed by the client and local agencies
Must be able to comply with mandatory health screening requirements, in addition to other rules and regulations, as prescribed by the client and local agencies
Preferred
Bachelor's degree
Knowledge of the interpretation and translation industry
Work experience in the healthcare industry
Benefits
Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase