CoxHealth · 2 months ago
IT EPIC Customer Support Analyst
Springfield, MO
Full-time
Onsite
New Grad, Entry LevelCoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications, diagnosing and resolving technical issues, and maintaining accurate records of support incidents.
Oncology
Responsibilities
Providing technical support to end-users of IT systems and applications
Diagnosing and resolving technical issues
Providing guidance and training to end-users
Ensuring that all issues are resolved in a timely and effective manner
Documenting support requests and maintaining accurate records of support incidents
Qualification
Required
Providing technical support to end-users of IT systems and applications
Diagnosing and resolving technical issues
Providing guidance and training to end-users
Ensuring that all issues are resolved in a timely and effective manner
Documenting support requests
Maintaining accurate records of support incidents
Preferred
Clinical Experience
Associate's degree in Computer Science, Information Technology
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
Company
CoxHealth
CoxHealth focuses on cancer care, dermatology, diabetes care, emergency services, and more.
Founded in 1906
10001+ employees
H1B Sponsorship
CoxHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
Kyle Brown
Vice President & CMCO
Matthew Turner
VP of Operations
Recent News
Springfield Business Journal
2025-12-24
Springfield Business Journal
2025-12-22
2025-10-24
Company data provided by crunchbase