STACK Cybersecurity · 2 days ago
Senior Information Technology Specialist
Livonia, MI
Full-time
Hybrid
Mid, Senior Level
$80K/yr - $125K/yr
4+ years expSTACK Cybersecurity is a Managed Service Provider and Managed Security Service Provider focused on Cybersecurity solutions. They are seeking a Senior Information Technology Specialist to provide advanced technical support for desktop, server, and network environments, with an emphasis on Cybersecurity tactics and effective communication with clients.
ConsultingInformation Services
Hiring Manager
Rich Miller
Responsibilities
Advanced Windows Technical Support relating to common technical issues involving Microsoft’s core business applications (MS Office, Word, Excel, Outlook, EntraID and Intune), Workstation and Server Operating Systems
Support of Backup Solutions and Processes
Advanced Network Support - Layer 3 and above
Enterprise Firewall experience, including IPSEC, NAT, Policies, Rules and general configuration
Applications support, including installing, configuring, migrating, and troubleshooting applications and third-party line of business applications
Malware, spam, and antivirus support on desktops and remediation of Cybersecurity Incidents
Strong communication skills when interacting with external clients. Keeping them informed of tickets before, during, and after service requests
Apply problem-solving skills effectively even in high-pressure situations
Prioritize and address security incidents promptly
Present security findings and recommendations to senior leadership
Excellent written and verbal communication skills
Strong attention to detail when analyzing security data
Organize findings and create comprehensive reports
Work independently on security tasks
Collaborate effectively within a team environment
Qualification
Required
4+ years of Fluency with Switching and VLANs
4+ years of Fluency with Microsoft Entra
2+ years of Fluency with Microsoft Intune
Experience with EDR and MDR solutions
2+ years of Fluency in Conditional Access
4+ years of Fluency with DNS and DNS Configuration
4+ years of Fluency with Active Directory
4+ years of Fluency with IPSEC and Firewalls
Experience migrating premise resources to cloud
Ability to prioritize and multitask
Experience administering Hyper-V or another virtualization
Deadline and detail-oriented
Proficiency in English
Excellent communication skills
Requires on-time, present work ethic
After-hours work may be required to accomplish tasks
Weekend work may be required to accomplish tasks
On-Call rotation participation will be required
Remote Worker equipment will be monitored for productivity
Company
STACK Cybersecurity
Cybersecurity is changing faster than ever.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
R
Rich Miller
President
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