HR Operations Specialist – UK & Ireland (English speaking) jobs in United States
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GE Vernova · 2 hours ago

HR Operations Specialist – UK & Ireland (English speaking)

GE Vernova is seeking an HR Operations Specialist to execute multiple HR processes and support the HR team across various service categories. The role involves guiding employees through their HR lifecycle, ensuring excellent customer experience, and driving process improvements while maintaining data integrity.

EnergyEnergy EfficiencySustainability

Responsibilities

Guiding employees through their lifecycle/onboarding / offboarding / etc. moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner
Creating respective documents that support the regulations of the country-specific legal environment
Ensuring excellent customer experience, employment related data changes and documentation to provide end-to-end customer care
Answering / and delivering service through a ticketing system
Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocates of the Lean methodology when changing our processes for the better). Actively participating / driving the team to bring ideas, and advocating for a culture where we challenge the status quo
Being able to work independently
Being aware of interdependencies and business impacts, able to represent your sub-process in projects and among cross-functional stakeholders
Able to deal with complex process issues & lead discussions to solve problems as the team’s first escalation point

Qualification

HR OperationsCustomer serviceEnglish language proficiencyWorkdayTicketing systemPrioritizationProblem-solvingFlexibilityCommunication

Required

This role requires basic experience in the Human Resources & HR Operations Service Delivery, knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience)
Fully professional English language knowledge both verbal and written
Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
Embrace change and you are not threatened by new processes / new technologies
Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
Proven ability to work professionally & proactively with a remote client base
Previous experience in HR Contact/Service Centre or HR operations type of job is needed
Ability to identify frequent customers / process issues and be able to suggest process, procedure, and training improvement opportunities
Flexible mindset

Preferred

Strong oral and written communication skills
Ability to document, plan, market, and execute programs
Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
Previous experience working with Workday and any ticketing system

Company

GE Vernova

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GE Vernova provides energy consulting, gas power, and grid solutions.

Funding

Current Stage
Public Company
Total Funding
$7.68M
Key Investors
U.S. Department of Energy Office of ElectricityARPA-E
2024-12-03Grant· $2.99M
2024-12-03Grant· $1.99M
2024-11-18Grant· $2.7M

Leadership Team

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Scott Reese
President and CEO, GE Digital
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Scott Strazik
Chief Executive Officer
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Company data provided by crunchbase