Brooksource · 3 hours ago
AI Engineer
Hartford, CT
Contract
Hybrid
Mid Level
$50/hr - $55/hrBrooksource’s client is seeking a Conversational AI Engineer with expertise in IBM WatsonX Orchestrate and related Conversational AI technologies. In this role, you will drive the end-to-end user experience for a next-generation Conversational AI platform designed to deliver timely, accurate, and accessible information across digital channels for a large, enterprise-scale organization.
EmploymentHuman ResourcesInformation Technology
Responsibilities
Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems
Applying clean coding skills and best practices
Collaborating with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents
Collaborating with teams and other developers to design, develop, test, deploy and maintain a chatbot
Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat)
Leveraging AI, NLP Technologies and cognitive machine learning to develop chatbot applications
Integrate chatbot solutions with multiple platforms
Enhancing user effectiveness of the conversational agents with the help of advanced technologies
Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities
Tuning and enhancing Speech to Text models
Qualification
Required
Software delivery experience
Chatbot development experience with IBM WatsonX Orchestrate, or any other similar chatbot conversational AI tool (i.e Google Dialogflow CX, LivePerson, Amazon Lex, Kore.ai)
Training and improving intent recognition by curating the appropriate training data sets
Applying Conversational AI best practices (e.g. NLP and training data best practices)
Experience in CICD, Git, unit-testing and source code management
Knowledge of cloud development and deployment principles
Backend (server-side) development experience in Java, Node.js, or Python
Multi-language experience in JavaScript/Typescript
Experience working in an Agile environment, with knowledge in DevOps approaches, end-to-end software development processes and business requirements
Preferred
Prior work with IBM Watson Speech-to-Text, Watson Discovery, or similar voice processing and information retrieval technologies
Familiarity with SSML (Speech Synthesis Markup Language) tagging for TTS refinement
Experience integrating unstructured data sources (e.g., document searching using semantic embeddings) with conversational agents
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience required
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
Founded in 2000
1001-5000 employees
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Ashley Cigolotti
Director, Global Partnerships
Matt Ayala
National Account Executive (Global Partnerships)
Recent News
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